Information & Measures regarding COVID-19

Dear guests,

we are still open for you! Your wellbeing and the wellbeing of our employees is a priority for us. That is why we follow all guidelines and recommendations from official bodies in order to protect you and our employees as well as possible. In addition, we will grant you more flexible cancellation conditions in the near future in order to react to this uncertain situation.

We would like to inform you about the following information and changes:

More flexible cancellation conditions

All bookings made from March 18th, 2020 for the period until June 15th, 2020 can be canceled free of charge up to the day before arrival. (Attention, the bookings must be made directly with us. Bookings via booking platforms, etc. are excluded.)

Hygienic measures

Hygiene is very important to us. We carry out the following measures, among others: All of our employees take part in hygiene training. In order to increase the knowledge and awareness about COVID-19, we have and will continue to conduct additional training courses with our employees.

In our public areas, particularly frequently used areas, such as Door handles, now more often disinfected. Disinfection plans are also used in the rooms, with the help of which we also pay attention to increased hygiene measures.

Restaurant

For hotel guests, we continue to offer catering in the restaurant, however with limited opening times and corresponding regulations regarding hygiene and distance.

If you have any further questions, please do not hesitate to contact us by email at info@college-garden-hotels.com or by phone at +43 (0) 2252 790250.